Student Care Navigator (PS4)

Nova Scotia Community College (NSCC)

City or region
Various locations across Nova Scotia: Stellarton, Port Hawkesbury, Wagmatcook, Truro, Springhill, Amherst, Dartmouth, Halifax, Bridgewater, Shelburne, Yarmouth, Digby, Kentville, Middleton and Lawrencetown

Qualifications

• Qualifications and Occupational Experience:
• The minimum educational qualification for this position is a Bachelor of Social Work with registration with the Nova Scotia College of Social Workers or other regulated health professional.
• You have a certificate in Restorative Justice.
• You have Certification/Studies in Case Management.
• You have a minimum of three (3) years (full-time equivalent) of recent and related occupational experience in the following areas:
• Complex case management, adhering to the Code of Ethics and Standards of Practice.
• Creating, monitoring, and evaluating safety and care plans.
• Mental health and accessibility.
• Using trauma informed care for support.
• Using intervention techniques, conducting assessments, and understanding the interpretation of psychosocial assessments.
• Working collaboratively to create solutions using a strengths-based framework.
• Working with confidential reports and documentation.
• Experience in a post-secondary environment would be an asset.
• Experience with education/program development, implementation, facilitation and evaluation would be an asset.
• You are familiar with and comfortable using computer applications such as Microsoft Office Suite and email.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience.
• Relevant Skills and Knowledge:
• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
• You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues.
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have occupational knowledge and skill in strengths-based assessment.
• You are known for your problem solving and critical thinking skills.
• You possess excellent coordination skills specifically related to collaboration with various individuals, departments, and agencies for student success.
• You have proven records and information management skills and abilities.
• You have an understanding of trauma, equity and historical/structural harm.
• You have an understanding of the principles and associated codes/policies around Human Rights, accessibility, diversity, and educational equity.
• You have an understanding of culture and barriers to post-secondary education faced by some communities.
• You have an understanding and application of relational policy work.
• You have the ability to make decisions in situations with ambiguity.
• You are dedicated to life-long learning.

Application deadline
June 26, 2025

Wage/salary
The salary scale for Professional Support 4 is based on steps that range from $74,104.27 – $98,521.32. New Professional Support may receive up to a maximum of seven steps for relevant occupational experience which is $86,294.89 annually.

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