Contact the NSCSW

To ensure staff availability, please make an appointment before visiting our office

Email us to schedule a meeting:

Mail: 1888 Brunswick St., Suite 700
Halifax, NS 
B3J 3J8

Phone: 902-429-7799
Fax: 
902-429-7650

Inquiry Related to:

  • Social Work Regulations 
  • NSCSW Council
  • Government Relations 
  • Advocacy
  • Community Engagement 

Who to Contact:

Valerie Heard

Interim Registrar/Executive Director
Telephone: (902) 429-7799 x 222
Email: [email protected]

  • Registration
  • Candidacy Mentorship Program — Information, evaluations, & regulatory oversight for candidates & mentors
  • Clinical Specialization Assessments
  • Professional Standards & Guidelines
  • Annual Renewal
  • Board of Examiners

Kyiaisha Benton

Associate Registrar
Telephone: (902) 429-7799 x 225
Email: [email protected]
or [email protected]

  • Applications — New member applications, including application status and submission of supporting documents (e.g. transcripts, references, background checks)
  • Registration – Verification of registration for current members, member status changes (e.g. switch to associate status while non-practicing, then resuming active status before returning to practice), reinstatement requests for former members, resignations/retirements
  • Registry Portal — Login & password assistance, updating profiles
  • Annual Renewals Account access, renewal process guidance (including professional development tracking), general troubleshooting
  • Admin — Board of Examiners administrative support

Frankie Aiken

Administrative Support, Application Services
Telephone: (902) 429-7799 x 221
Email: [email protected]
or [email protected]

  • Complaints and Discipline
  • Compliance
  • Title Protection
  • Candidacy Mentorship Program – Mentor & supervisor support

Tyler Colbourne

Interim Professional Conduct Manager
Telephone: (902) 429-7799 x 223
Email: [email protected]
or [email protected]

Wilhemina Welbeck

Complaint & Compliance Coordinator
Telephone: (902) 429-7799 x 228
Email: [email protected]
or [email protected] 

  • Admin – Frontline contact for inquiries to College, bookkeeping, office management, and committee support (Professional Development, Professional Standards, Health)
  • Registry portal – Login & password assistance, professional development tracking, general troubleshooting
  • Annual Renewals Account access, invoices, payments, troubleshooting
  • Advertising Job board & newsletter submissions

Polina Reiss

Administrative Support, Membership Services
Telephone: (902) 429-7799 x 226
Email: [email protected]

  • Media RelationsPoint of contact for NSCSW spokespeople, background inquiries
  • Digital & Print Publications Member newsletter, Connection magazine, NSCSW blog, research reports, advocacy materials
  • Social MediaFacebook, YouTubeLinkedIn (Twitter/X account has been sunset)
  • NSCSW Websites  – except registry portal inquiries (see admins above)

Rebecca Faria

Communication Coordinator
Telephone: (902) 429-7799 x 227
Email: [email protected]

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